Systems Status
EIT will be performing scheduled system maintenance on the morning of May 13, 2024. The following systems may be temporarily unavailable during this time.
SmuPort, Listserv, faculty personal web sites on smu-facweb, accessing links, such as brightspace from within your smuport login, accessing job submission reports on banshares, vendor file transfers including transcripts at OUAC and NS province and logging into SparkPost,.
No direct changes to applications will be made during system updating.
Campus printing services will be interrupted during the Papercut software upgrade scheduled on March 14th, 8:30am-12pm.
During this upgrade window, the functionality and availability of campus printing for students only will be affected
During this upgrade window, the functionality and availability of campus printing for staff & faculty only will be affected.
Brightspace is unavailable at this time and it is not accepting logins.
EIT is currently working on the solution and will have it working as soon as they can.
UPDATE: Brightspace issue has now been resolved and Brightspace is now allowing you to login.
Please be advised that EIT will be performing an update to our certificates for our Banner System early on Monday, Dec 4th. At that time, logging onto the system maybe disrupted. Banner will be accessible again on or before 8:30AM Monday Dec 4th.
During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.
Please be advised that EIT will be performing an upgrade to our Banner system starting at 4pm, Friday, Nov 17th. At that time, Banner Self Service, Admin Pages, Degree Works and Activate will not be available.
Banner and Activate will be accessible again, on Saturday, Nov 18th at 5pm.
SMUport and Brightspace will continue to work. Banner links will return an error until the maintenance is completed.
EIT is performing critical maintenance on the SMU wi-fi system. Wireless internet access will experience outages from 5pm to 10pm as this work is completed.
This will affect ALL wi-fi across campus (including residence).
EIT is advising users who require internet access during this time to use a hard-wired connection with their own device or to use a public access terminal.
System Outage - Scheduled Server Maintenance November 6th 8:30am to 10:30am
During this maintenance window, the functionality and availability of AppsAnywhere is affected.